From Montpellier to Marrakech, the Roussillhotel group offers its customers exceptional locations. To enable them to manage their hotels simply and optimally, they decided to call on N&C. 1 year after the end of this mission, discover the verbatim of Maike Schulte, Head of Revenue and Set-Up at Roussillhotel.
What can you tell us about the N&C mission?
Since 2021, N&C has been supporting us in our project to change our PMS. Working alongside a team of experts, this mission was carried out in several stages: an audit phase, an objective needs analysis identifying the limitations of the current PMS, an analysis of the data collected and a return of recommendations based on decision support methods. Thanks to a dual dimension of high added-value strategic recommendations and personalised advice, we were able to identify the right PMS to simplify and optimise our management in the future.
Would you recommend N&C to your hotelier peers?
The expertise and market knowledge of the N&C teams enabled us to find the most appropriate solution, thanks to an analytical approach and decision-making tools that involved all our employees in the process. Their commitment was accompanied by transparency on the part of the experts, which enabled us to co-construct the project and make it a success. We would like to thank the teams, and Florent Manotta in particular.
Are you experiencing the same problems? Don’t hesitate to contact us so that we can discuss solutions together.
Keywords: Roussillhotel, PMS, recommendation, support, added value
